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Since the start of their protest, a month ago, PTCL’s employees were demanding 50% increase in their salaries whereas the higher management had agreed to increase the salaries by 30% and further 20% increase in the salaries was announced on the performance basis but this was not acceptable to the employees who have been agitating in front of PTCL head quarter in Islamabad for almost a month.
A source close to the matter revealed that the agreement between PTCL management and Union of employees may reach today where-by both the parties will agree to increase the salaries by 40% and a further 10% will be increased in the month of December.
On Sunday, PTCL management asked the employees to resume their offices and it was further announced that salaries and bonuses of all employees who resume their duties on Monday (Today) will be released immediately and no disciplinary action will be taken against them. PTCL had already withheld the bonuses and salaries of protesting employees.
Till today, more than 40% of the PTCL’s network is running inefficiently because the ground staffs, linemen and other employees have stopped working on customer’s complaints due to the month long strike and agitation activity in Islamabad. Apart from the home customer, corporate services including banks, stock exchange, data companies etc are facing the music.
LinkdotNet, a subsidiary of Orascom that relies on PTCL for its DSL connections, has more than 600 connections out of order only in Lahore city. Their customer services staff is continuously conveying this message to its customers that due to the strike at PTCL, DSL services cannot be restored. LinkdotNet is facing problems with more than 3000 connection country wide. Other companies are facing the same fate.
Last Friday, the protest turned ugly when dozens of protestors clashed with police official trying to disperse them. More than 35 employees were arrested on that day. On Saturday, another 12 protestors were arrested in front of Islamabad Press Club when they were gathering to protest against the arrest of their colleagues.
Islam Chowk Sector 11 ½
House # 748 Warsia Colony Orangi Town
Karrachi
PTCL
January 11, 2011
To,
The Director,
Dear Sir:
Respectfully I Say that I am a user of PTCL Broadband at my shop from 17/10/2010 and till today 02/01/2011 with many problem only 10 days it was open. After that I was daily complain from land line and I also go PTCL office but no one else worked on my complains and bills is continue coming. Director of PTCL of branch of Orangi Town No.4 Karachi was said to me that I can do anything on this complain so I do. Because he will do nothing and he was challenge me to I do everything on this matter. MY COMPLAIN DEATELS IS GIVEN BELOW
FROM LANDLINE 1218
Date 17/10 19/10 20/10 21/10 22/10 23/10 24/10 25/10 26/10 27/10 28/10 30/10 14/11 15/11 16/11 11/12
C.no1 127 103 78 89 35 11 79 28 &
10 73 73 73 44 44 44 08 76
FROM OFFICE
Date 20/11 22/11 25/11 27/11 29/11 30/11 02/12 13/12 14/12 18/12 20/12 22/12 23/12 24/12 03/12
C.no 05 02 06 08 08 06 04 09 07 06 06 04 12 05 02
Sincerely,
Kindly focus on my complain & I will very thankful to you for this act of kindness.
MY INFORMATION
Irfan Warsi
Landline # 0213-6761086
Cell # 0312-3332973
C.N.I.C # 35201-1263896-9
i am student of MBA i am working on final project. that’s why i have select the PTCL. i want to konw just about.why ptcl sales are decline in the market? why consumers are switching on other communication connections? what is the effect of other companies on ptcl? what is the latest technology is using in telecommunication? what is the customer prceptions about ptcl? please help me i shall be very thankful to you.