Comments on: Wi-tribe struggling with sales and customer care

By: art

art — Fri, 11 Nov 2011 11:08:29 +0000

I don’t know if this is the same wi-tribe I unfortunately have no other choice but to use where I live here in Manila. But I gotta say this has been the worst experience I’ve ever had with any company anywhere.

They’re sales reps are either untrained or lie about the quality of the service, customer service doesn’t even answer the phone 99% of the time and when they do their either lie or are totally stupid, they have virtually NO tech support, their billing department is totally incapable of getting anything right the first time and the sales office downtown in Ayala can’t even communicate with either service department or billing personnel.

The company has no transparency whatsoever. It’s impossible to find anyone accountable for anything. It’s a totally worthless company. They only thing they have going for them is a nice logo and colors. But they will gladly take your money.

By: IRSHAD

IRSHAD — Wed, 17 Mar 2010 14:36:20 +0000

I raelly sorry to say that the wi-tribe does not work properly.even that there is no any check and balance . customer is the back bone or wall of backed bricks of the growing company which make the company healthy wealthy and strong. i think some action should be taken

By: Mudassar J Mufti

Mudassar J Mufti — Fri, 29 Jan 2010 21:46:40 +0000

@Pakisatni, i just replied to your other comment. i am happy you are here as well, but believe me i am more than happy to promote things, i think this link will tell you that i was the first one to have reviewed Witribe's product and services in Pakistan it was the time when this company did not know the PR things, they developed the department later. check this out.. http://gadget.apnatime.com/2197/2009/09/17/review/wi-tribe-512k-connection-our-findings-for-you/” rel=”nofollow”>.http://gadget.apnatime.com/2197/2009/09/17/review/wi-tribe-512k-connection-our-findings-for-you/
What if something is unearthed and comes to you, what you will do i ask you???
I hope next time you hear something good. If you have anything good i would love to upload. About the quality of service….you can check the link, i wrote it myself that the quality of connection was good but in this article, i talked about the after sales services, which was true in this case and CS and PR people did confirm me that as well.

By: Pakistani

Pakistani — Fri, 29 Jan 2010 20:43:41 +0000

you hear from where Muddasar, ? Who told you that current situation is worst, i m using wi-tribe from 4 months and i really don't have no complains regarding costumer care, they are cooperative and friendly. No offense brotha but i suggest do something productive instead of posting stories like Female discrimination, because no women is getting beaten up in any of the company.

By: Pakistani

Pakistani — Fri, 29 Jan 2010 17:05:07 +0000

This is not Apna Time , This should be called Farigh Time, Guys do something productive…..

By: Pakistani

Pakistani — Fri, 29 Jan 2010 17:02:19 +0000

Muddasar Mufti, Get a life dude.

and do something positive, AURAT na ban Pakistani Mard ban !

By: Mudassar J Mufti

Mudassar J Mufti — Tue, 26 Jan 2010 15:05:14 +0000

Customer services are the key to any company and wi-tribe seems to be taking it Non-professionally even unethically in some cases…i hope they over come these issues at their earliest. I've heard the current situation is worst.

By: Tech Blog

Tech Blog — Tue, 26 Jan 2010 01:55:51 +0000

That's pretty annoying. I have used PTCL and Wateen WiMax service but they are not as bad as wi-tribe. With this level of commitment, they would not be able to survive in future.

By: chaand

chaand — Tue, 12 Jan 2010 23:06:35 +0000

bhai link net lagwa lo mazay ma raho gay

By: techno

techno — Tue, 12 Jan 2010 22:53:29 +0000

No company is giving good wireless service. I live in Gulber3 and tired of worldcall USB, even tried ptcl's evo now using the wired dsl which is far better than wireless